Shipping policy

At BST Store, we aim to deliver a smooth and reliable shopping experience, including fast and affordable shipping across the UAE. Please review our shipping and delivery policy below:

Shipping Within the UAE

Standard Delivery:

  • AED 20 flat shipping rate

  • FREE Shipping on orders over AED 300

Delivery Timelines

  • Standard Delivery: 2–5 business days

Note: Delivery timelines are estimates and may vary depending on your location and order volume.

Additional Information

  • Orders placed after Friday afternoon or over the weekend will be processed on the following Monday.

  • In case of unexpected delays (such as public holidays or high-order periods), we will notify you via email or SMS.

  • Customers are encouraged to track their orders via the order confirmation or shipping notification email.

Order Cancellations & Refunds

  • Customers can cancel their order within 24 hours of placing it.

  • Refunds will be processed to the original payment method.

  • Please allow up to 45 days for the refund to reflect, depending on your bank or card issuer.

We value your trust and aim to make your shopping experience at BST Store seamless and worry-free. For any shipping-related queries, feel free to contact our support team.